#22 – SECO part 1, Patient Communication with Demandforce

Listen here: ItunesMP3 Download

DemandforceWow! We’re back and caught up from SECO and what a great meeting it was! SECO has been very kind to as our sponsor and we were thrilled to be a part of the meeting: Great exhibit hall, Dr. Bazan presented three lectures, and Peripheral Vision recorded two podcasts!

This episode is part 1 -  a lively discussion about efficient digital patient communication with Liz Baker and Josh Bannan from Demandforce. Here are .some of the topics that we talked about:

  • What is DemandForce? A patient communication system.
  • Importance of patient review
  • Ease of patient reviews
  • ease for staff
  • A shoutout to SECO!
  • how is optometry different? reactive, promotions
  • Patient reactivation
  • Integration with Practice Management systems
  • importance of capturing emails (Optometric Management tip)
  • The new searchable nature of Facebook
  • Use of Facebook for new patient acquisition

To contact either Liz or Josh with questions, simply go to Demandforce.com. If you are going to VisionExpoEast, get sure to visit them there.

Next week comes SECO pt 2 – Voices of Optcom. :)

Please visit our sponsor http://secointernational.com

Opening and closing music: Lucas Warford

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